Terms & Conditions

Effective Date: 4/24/2025

These Terms and Conditions govern your use of services provided by REAP Consultation Services  ("we," "us," "our"). By engaging with our services, you agree to these Terms. If you do not agree, you may not use our services.

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1. Mission and Scope of Services

REAP Consultation Services is an organization dedicated to supporting incarcerated individuals and their families by providing guidance, information, and written materials—including, but not limited to, parole support packets.

Our services include:

• Consultations on parole processes

• Consultations on filing grievances

• Consultations on navigating the prison system

• Drafting of parole packets

• Referrals to additional community resources (when available)

We do not provide legal representation or advice. Our services are strictly informational and supportive in nature.

2. Eligibility

Our services are intended for:

• Individuals currently incarcerated

• Families or legal guardians of incarcerated individuals

• Authorized representatives (with proper documentation)

Minors under the age of 18 must have consent from a parent or legal guardian to access our services.

3. Consultations

Consultations are provided free of charge or at a low cost as determined by organizational policy. During consultations, we aim to gather background information to better understand the needs of the client and how we can assist. All information shared with us will be handled with respect and confidentiality, within the limits of the law (see Section 7).

4. Parole Packet Preparation

Our team prepares parole packets using information provided by the client. It is the client’s responsibility to ensure that all information submitted is accurate, truthful, and complete. We are not responsible for errors or omissions that result from false, incomplete, or misleading information provided by the client.

Completion timelines may vary based on volume, complexity, and resource availability.

5. No Legal Advice

We are not a law firm and do not provide legal advice. Information provided by our staff, volunteers, or representatives should not be interpreted as legal counsel. For legal questions or representation, we encourage you to contact a licensed attorney.

6. Limitation of Liability

REAP Consultation Services shall not be liable for any outcomes related to parole decisions, legal proceedings, or personal damages arising from the use of our services. All services are provided "as is" and without warranties of any kind.

7. Confidentiality and Data Use

We value your privacy. All information shared with us will be treated confidentially and used solely to provide our services. However, we may disclose information if:

• Required by law (e.g., court order or subpoena)

• Necessary to prevent harm or address threats to safety

• You provide written consent

Data may be used anonymously for reporting and improvement purposes.

8. User Responsibilities

By using our services, you agree to:

• Provide truthful and accurate information

• Treat our staff and volunteers with respect

• Use our services for lawful purposes only

We reserve the right to refuse or terminate services to any individual who violates these terms or behaves in a threatening, abusive, or inappropriate manner.

9. Changes to Terms

We may update these Terms from time to time. Changes will be effective immediately upon posting on our website or notifying clients directly. Continued use of our services constitutes acceptance of the revised Terms.

10. Contact Us

If you have questions about these Terms or our services, please contact:
REAP Consultation Services
Email: reapconsultationservices@gmail.com
Phone: 713-203-5534
Website: www.reapservices.org